Key Performance Indicators (KPI) are used in business to measure the performance of the business against criteria that are considered important if not vital to the success of the business.
Performance Drivers are a resource process or condition that is required for the success of a business.
Key Drivers will have a major impact on the performance and ultimately the success of your business. Identifying these Critical Divers of your business may prove difficult, but this is vital in developing relevant KPIs.
Examples of business drivers:
- Number of sales leads
- Number of website visits
- Number of sick days taken by employees
- Number of computer server downtime
- Number of customer complaints
If you would like to discuss further please contact us:
McNamara and Co - Chartered Accountants, located minutes from the Melbourne CBD
www.mcnamaraandcompany.com.au/contact-us
Phone +61 3 9428 1062
Email admin@mcnamaraandco.com
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