KPI are used in business to measure the performance of the business against criteria that are considered important if not vital to the success of the business.

When considering what KPI to use in a business the following should be asked:

1.     What is the business attempting to measure?

2.     Can this ‘thing’ actually be measured?

Popular criteria that is used when developing KPI for a business is S.M.A.R.T.

1.     Specific

2.     Measureable

3.     Action Orientated

4.     Realistic

5.     Time Frame

If you would like to discuss further please contact us:
McNamara and Co - Chartered Accountants, located minutes from the Melbourne CBD
www.mcnamaraandcompany.com.au/contact-us
Phone +61 3 9428 1062
Email admin@mcnamaraandco.com

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